My post on PS attach rate triggered quite a series of LinkedIn messages and emails. One of the reasons it did is because – apart from suggesting context is required to interpret the PS attach rate metric – I did not suggest actual solutions or alternatives. My bad. So here we go, my musing on…

A (solution) implementation methodology developed by PS offers significant value to the rest of an enterprise software company by providing a standardised, repeatable, and proven framework for deploying software. This framework serves as a central source of knowledge and best practices, benefiting marketing, sales and customer success, product management, engineering and support, partner management, and…

Plenty of companies expect that their professional services team can pick up anything from PoC’s, over implementation work, product extensions and methodology/best practices. Setting a key strategy for your PS team will benefit the entire company and make for happier PS team members.