Category: General
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I feel hollow – This year’s not recurring annual recurring revenue
ARR, or Annual Recurring Revenue, is a financial metric that represents the predictable revenue a company expects to generate from its active customer subscriptions and contracts over a 12-month period. It is a key performance indicator, especially for software-as-a-service (SaaS) and other subscription-based businesses, as it provides a clear view of stable, recurring income to assess…
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Has Freud’s iceberg come full circle?
The iceberg metaphor is one of business’s greatest hits, a classic analogy used to remind us that what we see is rarely what we get. Across psychology, systems thinking, and now Generative AI (GenAI), it perfectly illustrates that valuable outcomes—the visible 10% tip—are utterly dependent on a vast, invisible foundation—the 90% mass below the waterline….
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4 times seven years
This year it will be 7 years that I’m assisting Neo4j in building out their professional services business. My previous stint with Pentaho was also 7 years, as was the period that I was building my own Business Intelligence hub at kJube. The realization that I’m coming up to the end of the 4th block…
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25 posts by Dave Kellogg you should (re-)read
It is holiday season, which means reading time. I found myself browsing through old posts on Kellblog (on a great beach btw). I realized how “spot on” Dave’s posts are, even 10 years after they have been written. I compiled a list of my favorites – most of them related to Professional Services and Customer…